Privacy Policy

This Privacy Policy sets out how Empatika Labs, Inc. collects, uses, and protects any information that you give when you use Mindshare.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using Mindshare, you can be assured that it will only be used in accordance with this privacy statement.

Empatika Labs, Inc. may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Name and contact information, including email address.
• Other information relevant to customer surveys and/or offers.

For Mentors:

Google Data Collection

When you integrate Mindshare with your Google account, we collect the following data through Google OAuth scopes:

• Email Address: We access your primary Google account email address to identify your account and facilitate communications.
• Google Calendar Data: We make and manage secondary Google calendars and handle events on them on your behalf. This includes creating, viewing, modifying, and deleting calendar events to synchronize your Mindshare appointments seamlessly.
• Calendar Subscription Information: We access a list of Google calendars you are subscribed to, enabling us to integrate your schedules effectively.
• Availability Information: We access availability data from your Google calendars to prevent scheduling conflicts and optimize your availability for sessions.

Zoom Data Collection

For Mentors integrating Mindshare with their Zoom accounts, we collect and manage the following data through Zoom OAuth scopes:

• Meeting Management: We access and manage your Zoom meetings, allowing us to schedule, reschedule, and cancel meetings on your behalf.
• Meeting Information: We retrieve details about your meetings including their status and duration to effectively manage session completions and initiate subsequent actions such as feedback requests or payouts.
• Recording Access: We access recordings of your sessions to provide you and your mentees with quick links to session recordings for review and follow-up.
• User Profile Information: We fetch your Zoom user profile details to ensure proper scheduling capabilities and verify the availability of necessary resources like Zoom licenses.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

For Mentors:

Use of Google Data

The data collected from Google helps us provide a personalized and efficient scheduling experience on Mindshare. Specifically, we use this information to:

• Automatically sync your mentorship appointments and related events to your Google Calendar.
• Manage your availability to ensure that the scheduling of sessions is aligned with your other commitments.
• Enhance our services by providing integrated calendar functionalities that reduce manual scheduling efforts.

Use of Zoom Data

The data collected from Zoom enables us to:

• Automatically manage meeting scheduling within the Mindshare platform, enhancing the reliability and efficiency of the mentorship sessions.
• Provide mentors and mentees with immediate access to recordings, enhancing the learning and review process.
• Verify and manage the mentors’ capabilities to handle sessions according to their account features and limitations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Security for Integrated Services

For data obtained through Google services, we apply the following additional security measures:

• Data Access Restriction: Access to data collected through Google is strictly limited to the purposes mentioned and is accessible only by authorized Mindshare personnel.
• Secure Data Handling: All interactions with Google services are encrypted and secured to prevent unauthorized data access.
• Compliance with Google's Policies: We adhere to Google's API services user data policy to ensure that the data handling practices meet rigorous standards.

For data obtained through Zoom services, we apply the following additional security measures:

• Data Access Control: Access to data collected via Zoom is strictly confined to the specified purposes and is accessible only by authorized Mindshare personnel.
• Secure Data Transactions: All data exchanges with Zoom are encrypted, ensuring the security and privacy of your data.
• Compliance with Zoom’s Policies: We adhere strictly to Zoom's policies regarding API services and user data handling to ensure high standards of data privacy and security.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

Consent for Google Data: You have the ability to control the integration with Google services. You can revoke Mindshare’s access to your Google data at any time through your personal profile in Mindshare or through Google account settings, which will cease our ability to sync or access your Google Calendar and other related services.

Consent for Zoom Data: You can manage the integration with Zoom services directly through your Mindshare profile settings. This control includes the ability to disconnect your Zoom account, which ceases our access to manage your meetings and other Zoom-related data.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

GDPR Compliance

For users within the European Union, Mindshare complies with the General Data Protection Regulation (GDPR). This includes the following rights:

• The right to access - You have the right to request copies of your personal data from Empatika Labs, Inc.
• The right to rectification - You have the right to request that Empatika Labs, Inc. corrects any information you believe is inaccurate or incomplete.
• The right to data portability: You have the right to request that data collected via Google integration be transferred to another organization, or directly to you, under certain conditions.
• The right to data portability (Zoom): You have the right to request that data collected via Zoom integration be transferred to another organization, or directly to you, under certain conditions.
• The right to erasure - You have the right to request that Empatika Labs, Inc. erase your personal data, under certain conditions.
• The right to restrict processing - You have the right to request that Empatika Labs, Inc. restrict the processing of your personal data, under certain conditions.
• The right to object to processing - You have the right to object to Empatika Labs, Inc.’s processing of your personal data.